Access

 

We aim to care for all patients whatever their needs; however we have to work within the confines of our building. Our practice is a Victorian detached building and although the inside is purpose built with state of the art equipment it is still a very old building.

 

We are able to care for most people in wheelchairs though the drive is fairly steep and the entrance is narrow. 

 

We have a ramp to the front door of the practice. All our treatment rooms are on the ground floor and we have an accessible washroom.

 

We can offer on site parking to patients with severe mobility problems though spaces are very limited so on site parking needs to be arranged in advance with Reception.

 

We extend a warm welcome to patients with guide dogs. We also have a induction loop system at reception.

 

Complaints and legal

 

We are a caring practice and we take all complaints very seriously and aim to ensure that all our patients are pleased with the quality of our service. We welcome all feedback from our patients and will ensure that any complaints are dealt with and resolved courteously and promptly. 

 

If you are unsatisfied with your treatment at Bridge Dental Care then please contact Sue our treatment co-ordinator by telephone, post or email (sue@lovingmysmile.co.uk)

 

We will endeavour to investigate thoroughly any cause for complaint in accordance with our Complaints Policy, but if you are unsatisfied with our response then:

 

Private treatment please contact:

Healthcare Inspectorate Wales

Government Buildings

Rhydycar Business Park

Merthyr Tydfil

CF48 1UZ

Tel: 0300 062 8163

Fax: 0300 062 8387

Email: hiw@wales.gsi.gov.uk

 

NHS treatment Please contact:

Judith Paget (Chief Executive)

Aneurin Bevan University Health Board

St Cadoc's Hospital

Lodge Road

Caerleon
Newport
NP18 3XQ

Email: puttingthingsright.ABHB@wales.nhs.uk

 

You may also contact Aneurin Bevan Community Health Council on 01633 838516

 

We are regulated by the General Dental Council www.gdc-uk.org

 

opening hours
contact us

Monday 

Tuesday 

Wednesday 

Thursday 

Friday 

(We are closed 1pm to 2pm Monday to Thursday for lunch) 

8.30am to 7.00pm

9.00am to 5.30pm

9.00am to 5.30pm

8.30am to 5.30pm

8.30am to 2.00pm

01495 243323

care@lovingmysmile.co.uk

Llanover Buildings

Victoria Terrace

Newbridge

NP11 4EX

*consultation with our Treatment Coordinator.

Bridge dental care, Orthodontist, implants, orthodontics, veneers, emergency dentist, Newport, Newbridge, Caerphilly, Cardiff

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